Privacy Policy

    Privacy Policy

    Jittie Group Limited Pty Ltd (We) is committed to protecting and securing the privacy and confidentiality of your personal information. We adhere to the Australian Privacy Act 1988, as amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and comply with the Australian Privacy Principles in relation to collecting, using, disclosing, securing, and allowing access to your personal information.

    This policy outlines how we collect, use, disclose, and protect your personal data. By visiting Jittie.com, you accept and consent to the practices described in this policy.

    INFORMATION WE MAY COLLECT FROM YOU

    We may collect and process the following data:

    Information You Provide to Us:

    • Personal details such as your name, address, email, phone number, financial and credit card information, personal description, and photographs.
    • Information provided when you register, subscribe, search for products, place orders, participate in discussion boards or social media, enter competitions, promotions, or surveys, or report a problem with our site.

    Information We Collect Automatically:

    • Technical details, including your IP address, browser type and version, time zone settings, and device information.
    • Details about your visit, such as URL clickstreams, pages viewed, search terms, page response times, and interaction data (scrolling, clicks, etc.).

    Information from Third Parties:

    • We may receive data from partners, service providers, and credit reference agencies.
    • If you connect via third-party services (e.g., Facebook, Google), we may receive data you’ve permitted them to share.

    COOKIES

    We use cookies to enhance your experience, including:

    • Strictly necessary cookies: Enable site functionality.
    • Analytical/performance cookies: Help us improve the site.
    • Functionality cookies: Remember your preferences.
    • Targeting cookies: Allow tailored advertising.

    By using our site, you consent to our use of cookies.

    HOW WE USE YOUR INFORMATION

    We use your data for purposes including:

    • Fulfilling our contractual obligations and providing requested services.
    • Sending marketing communications (if consented).
    • Improving site security and user experience.
    • Conducting internal analysis and research.
    • Complying with legal obligations.

    DISCLOSURE OF YOUR INFORMATION

    We may share your information with:

    • Business partners, suppliers, and subcontractors.
    • Advertisers and analytics providers.
    • Legal authorities, when required by law.

    In case of a business acquisition or merger, your data may be transferred to the new entity.

    WHERE WE STORE YOUR DATA

    Your data may be stored in Australia and transferred to international locations such as Vietnam, Singapore, the UK, the Philippines, and the US. We take reasonable steps to ensure the security of your information.

    YOUR RIGHTS

    You have rights to:

    • Access, correct, or delete your personal data.
    • Object to data processing for marketing purposes.
    • Withdraw consent at any time.

    To exercise these rights, contact hello+legal@jittie.com.

    HEALTH DATA

    Apple Health, Google Fit, and Fitbit

    If you connect with Apple Health, Google Fit, or Fitbit, data may be shared per their respective privacy policies. We do not share this data with third parties for marketing.

    COMPLAINTS

    If you believe your privacy rights have been breached, contact us at hello+legal@jittie.com. We will respond promptly and work to resolve your concerns.

    If you are not satisfied with our resolution, you may escalate the matter to the Office of the Australian Information Commissioner.

    CHANGES TO THIS POLICY

    We may update this policy periodically. Changes will be posted on this page, and significant updates may be communicated via email.

    CONTACT US

    For questions or concerns, contact us at hello+legal@jittie.com.

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